Privacy Policy

1. Introduction

We value your privacy and strive to handle your personal information in a clear and transparent way. This Privacy Policy explains how Mutuum Finance (“we,” “us,” or “our”) collects, uses, and safeguards your personal information when you access our services on https://www.mutuum.finance (the “Platform”). Please note that this policy does not cover any third-party platforms that may be accessible through our site but are not operated by us.

2. Acceptance of Terms

By visiting and using https://www.mutuum.finance, you confirm that you have reviewed, understood, and agreed to this Privacy Policy. We may revise this policy at any time, and the date of the latest update is provided at the beginning of this document. If you continue to use the Platform after any changes are made, you are deemed to accept the updated Privacy Policy.

3. Definitions

• Profile: A set of individual data and preferences created for interaction with our services or specific features within those services.
• Our Team (“We,” “Us,” “Our”): Refers to Mutuum Finance, which is responsible for providing and managing the services described in this Privacy Policy.
• Web Cookies: Small files placed on your device by our website to gather general log details and user behavior information in an anonymous form.
• Equipment: Any device used to access and interact with our services, including but not limited to computers, smartphones, or tablets.
• Personal Information: Data related to an individual that can be used to uniquely identify or contact that person.
• Service Providers: External companies or individuals contracted by Mutuum Finance to facilitate our services, deliver services on our behalf, or assist in evaluating how our services are used.
• Engagement Data: Information automatically gathered while you use our services or via the service infrastructure itself, such as the duration of your visit to a page on our platform.
• Platform: The suite of services offered by Mutuum Finance, accessible via https://www.mutuum.finance
• User: Any person or entity that utilizes our services, including individuals acting on behalf of a company or other legal entity.

4. Types of Information Collected

Mutuum Finance collects various types of data to ensure we provide an adaptive, personalized service. Below is an overview of the information we may collect from you:

• Financial Information: To facilitate your use of our services, we may request financial details such as cryptocurrency wallet addresses and transaction histories.
• Device and Technical Information: We may collect data about the device used to access our services (e.g., IP address, browser type, operating system) to verify compatibility and improve service quality.
• Cookies and Tracking Data: We use cookies and related tracking technologies to personalize your browsing experience and understand how you interact with our services. Further information on this is available in our Cookies Policy.
• Engagement and Usage Data: We collect metrics regarding how you engage with our services, including your IP address, browser details, pages visited, session duration, and other diagnostic information. When you use a mobile device, we may also collect data such as the device type, unique device IDs, mobile operating system, and browser type.
• Communications Data: We keep records of any communications with our support team—such as inquiries, feedback, or chat logs—to better assist you.
• Personal Information: We may collect personal details when required to deliver or support certain services. Your continued use of our services implies your consent to the gathering of this information in accordance with our Privacy Policy.

5. Collection and Use of Personal Information

When you contact us, you may be asked to provide personal data for identification purposes, such as your name, email address, or engagement data automatically collected during your interaction with our services. We do not collect this information by default; it is only gathered when you choose to contact us for assistance related to wallet transactions, purchases or token claims after the presale ending.

6. How We Use the Information

Mutuum Finance retains and uses your data only for as long as needed to fulfill the purposes for which it was collected or as mandated by applicable laws. This aligns with our mission to offer high-quality service, resolve disputes, protect legal interests, meet auditing needs, achieve our legitimate business goals, and comply with regulatory obligations. Specifically, we use your information to:

• Provide Services: Deliver, optimize, and refine our cryptocurrency trading services, ensuring they are tailored to your needs.
• Customer Engagement: Communicate with you effectively, answer your questions, provide support, and update you on important service-related changes.
• Data Analysis: Utilize tools like Google Analytics and Amazon Web Services (AWS) to study user activities and preferences, enabling us to continuously enhance your experience.
• Regulatory Compliance: Adhere to all relevant laws and regulations, including those related to anti-money laundering and other legal requirements.
• Security and Verification: Confirm identities and protect against fraudulent activities, unauthorized access, and other security threats. Identity verification generally occurs if you contact us directly and certain conditions necessitate it.

By using our services, you confirm your acceptance of the data use described above.

7. Transfer of Your Personal Information

Your personal information may be processed at Mutuum Finance’s facilities or in locations where our processing partners are based. We do not sell your personal data. However, in specific scenarios outlined below, we may need to transfer your data to servers outside our control or in jurisdictions different from where we are registered. If such a transfer is necessary, we will implement all reasonable safeguards to maintain the confidentiality and integrity of your information. By providing your data, you agree to such transfers as explained in this Privacy Policy.

8. Disclosure of Personal Information

We understand how important it is to keep your personal information confidential. Nonetheless, there are instances where we may share or disclose your data to third parties:

• Legal and Regulatory Requirements: We may be required to disclose personal information in response to valid requests from public authorities, including meeting national security or law enforcement requirements, such as complying with subpoenas or legal processes.
• Protecting Rights and Safety: We may share your personal information if we believe it is necessary to safeguard the rights, property, or safety of Mutuum Finance, our users, or the public. This may include exchanging data with other companies and organizations for fraud prevention and risk minimization.

We are committed to ensuring any data-sharing is conducted lawfully and under appropriate safeguards.

9. Data Security

Mutuum Finance treats the protection of your personal information with the utmost importance. We employ robust security protocols aligned with industry standards to protect your data against unauthorized access, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards designed to preserve the privacy and integrity of your information.

Despite our efforts, no electronic storage or internet-based transmission method can be guaranteed as 100% secure. While we strive to utilize commercially accepted methods to protect your personal data, we cannot provide an absolute security guarantee. We encourage you to exercise caution in transmitting information to us and to maintain the security of your personal devices.

10. Your Data Rights and Choices

Mutuum Finance acknowledges your right to control your personal information. Depending on the jurisdiction you reside in, you may have the following rights:

• Access and Update: You can request access to the personal information we hold about you and ask us to correct any errors or omissions to keep it accurate.
• Deletion: You can request that your personal information be deleted, subject to our legal or business obligations that may require us to retain it.
• Restricting Data: You may opt to limit the personal information you provide. However, this may affect your ability to fully utilize certain features of our services.

If you have questions about how we use your data, wish to exercise your rights, or want to request data deletion, please email us at contact@mutuum.finance.

11. Children’s Privacy

We place a high priority on safeguarding children’s privacy. Mutuum Finance’s services are not intended for users under 18 years of age, and we do not knowingly collect personal data from minors. If you are a parent or guardian who suspects that your child has provided us with personal information, please contact us promptly at contact@mutuum.finance. We will take appropriate steps to verify and, if necessary, remove the child’s data, in compliance with relevant legislation.

12. Third-Party Website Links

Our platform may include links to external websites that are operated by entities other than Mutuum Finance. These links are provided for your convenience and may offer additional information or services. We recommend that you review the privacy policies and terms of these external sites before interacting with them.

When you navigate to a third-party website through our links, your engagement with that site—including its content, privacy policy, and terms—is at your own discretion and risk. Mutuum Finance is not responsible for the content, privacy practices, or other policies of any third-party websites or services.

13. Privacy Policy Updates

We may update this Privacy Policy at any time to reflect changes in our operational procedures, adapt to new legal requirements, or enhance clarity. The “Last Updated” date at the top of this Policy indicates when the most recent changes were applied. We recommend checking this Privacy Policy periodically to stay informed about how we protect your personal data. Any continued use of our website and services following an update implies that you acknowledge and agree to the revised terms. Should there be significant changes, we may also notify you through other channels, such as an email or a notice on our site.

14. Contact Us

If you have any questions, concerns, or specific requests regarding this Privacy Policy or the management of your personal information, feel free to reach out to us at contact@mutuum.finance. We are dedicated to addressing your privacy-related queries and requests promptly and thoroughly.